Frequently Asked Questions (FAQs)

Please email us with additional questions: steelers@strmarketplace.com.

General Questions

What are Pittsburgh Steelers Seat Licenses?
For information on Pittsburgh Steelers Seat Licenses, see the Seat License Info page in the Marketplace.
What can I buy and sell on the Pittsburgh Steelers Seat License Marketplace?
You can buy and sell Pittsburgh Steelers Seat Licenses. Any sale of tickets that are associated with the Steelers Seat Licenses will be agreed-upon between the buyer and seller after an offer is accepted and before the transaction moves forward.
How long does it normally take to complete a transaction?
It normally takes about 2 weeks to complete a transaction. This time may vary depending on various factors, including how quickly we receive payment and how quickly you send the transfer paperwork to the Ticket Office.
Why does each offer expire after 48 hours?
The seller has 48 hours to respond to each offer before it expires. This ensures buyers receive a quick response to their offer. This also helps ensure all listings are active attempts to sell because a listing will be removed if a seller allows multiple offers to expire.
What time zone is used to determine the expiration time for an offer?
Eastern Time Zone

Seller Questions

What if I want to split up my Pittsburgh Steelers Seat Licenses?
If you wish to split up your Pittsburgh Steelers Seat Licenses for sale, you should create separate listings and make a note within each listing that the adjacent seats are available in Listing #XXXX.
How can I contact a buyer?
All negotiations are private and anonymous. You will not receive the buyer's contact information until the buyer has submitted payment during the transaction. If you would like to send a message to a buyer, please send us an email and we will forward it to the buyer on your behalf.
What are the seller fees?
The seller is charged a Transaction Fee calculated as 10% of the sale price (minimum $250). This fee will be deducted from the check we send you after your transaction is complete.

Buyer Questions

What happens if the transfer is not completed?
Our BuyerSecure Guarantee states that once we confirm your transaction will not be completed, we will send you a full refund, including the Marketplace Transaction Fee.
What if I submit an offer for only some of the Seat Licenses in a listing?
If you would like a seller to split up their listing, please send us an email with your proposed offer amount and the seats you would like to purchase. We will forward the email to the seller on your behalf.
How can I contact a seller about a Seat License listing?
All negotiations are private and anonymous. You will not receive the seller's contact information until you have submitted payment during the transaction. If you would like to send a message to a seller, please send us an email and we will forward it to the seller on your behalf.
What are the buyer fees?
The buyer is charged a transaction fee calculated as 10% of the sale price (minimum $250). This fee is due when you submit payment.

 

Copyright © 2010 STR Marketplace, LLC. All Rights Reserved. Use of the Pittsburgh Steelers Seat License Marketplace signifies your agreement to the User Agreement and Privacy Policy.
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